Other Policies

Last Updated: November 25, 2024

Below are additional policies governing your use of Vetigen services.

Cookie Policy

We use cookies to enhance your experience and for analytics purposes. You can manage cookies through your browser settings.

Refund Policy

For our subscription services, we offer a full refund guarantee within the first 14 days if you are not satisfied. No refunds are provided for the remaining period for cancellations made thereafter.

Service Level Agreement (SLA)

Vetigen aims for 99.9% uptime. Planned maintenance is notified in advance. Priority support is provided for critical outages.